30-Day Money Back Guarantee


Hey we get it's hard to trust a product which sounds too good to be true. That's why we're proud to offer our 30 day money-back guarantee!

How to claim your money back:


1. On the day your parcel is delivered, email a customer care representative at Hello@LilyOfficial.com a blank email with the subject header "30 Day Money-Back Guarantee".

2. If you are not completely satisfied by Lily Offical, email a customer care representative via the same email chain sharing your review and money-back request.

4. Once approved, return the our the Bird Feeder (in its original packaging) via a trackable mail service 45 days from date of purchase to the address provided by our customer care representative.

5. Incomplete, indecipherable or illegible claims will be deemed invalid.

Real postage costs for the sending and return of our Bird Feeder are the full responsibility of the Claimant and will not be refunded.

6. Once returned, our Bird Feeder's purchase price will be refunded to you.